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Journal Explore

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by Andrew Frawley, Wiley 2014

A big part of a change effort is envisioning how your organization’s changes will impact external customers. Frawley examines how the consumer landscape is changing, and provides suggestions on how today’s marketers can think differently about meeting their customers’ rapidly changing...

by Doris Kearns Goodwin, Simon & Schuster 2006

Goodwin masterfully captures Lincoln’s genius in managing the people around him. Lincoln faced incredibly complex and unprecedented challenges during his presidency. By bringing together former adversaries and leveraging their talents, he overcame obstacles unlike any leader before or after him...

by David H. Maister, Charles H. Green, and Robert M. Galford, Touchstone 2001

For people in services businesses, this book is a must-read. It examines the changing landscape of trust in today’s connected world, and what practices help you build trust. The authors also provide unique insights about how to translate your client’s trust and confidence into business value....

by David L. Bradford and Alan R. Cohen, Wiley 1998

While the idea of shared leadership—and a move away from command-and-control management—has captured the imagination of many leaders, how to put it into practice remains a barrier. In this book, Bradford and Cohen break down the complex concepts behind shared leadership and provide a blueprint...

by Susan Cain, Broadway Books 2013

How many "quiet rock stars" have you worked with? Cain explores how the Extrovert Ideal became entrenched in our culture, and makes a case for the high price we pay by undervaluing introverts. Well researched and filled with stories of successful introverts, this book gives us a new perspective...

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